Privacy Policy Disclosure

Privacy Policy Disclosure

This privacy policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information (PII) and Personal Data are being used online. PII, as used in US privacy laws and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Personal Data means any information relating to an identified or identifiable person, including laws and regulations of the European Union. Please read LOOP’s privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information and Personal Data in accordance with our website.


Financial companies choose how they share your personal information. US Federal laws give consumers the right to limit some but not all the information that can be shared. US Federal laws and regulations of the European Union, requires us to tell you how we collect, use, share, and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share, depend on the product or service you have with us. This information can include:

  • Name, address, income, Social Security number, Passport/VISA/Government identification number,
  • the fact that you are a consumer or customer, account numbers, payment history, loan or deposit balances, and credit or debit card purchases, or
  • information from court records or from a consumer report.

We collect information when you enter or impression information on our site. We only provide articles and information, and we never ask for personal or private information as a visitor. When you are no longer our customer, we continue to share your information as described in this notice.


We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To provide access to your account.
  • To improve our website or application to better serve you.
  • To allow us to better service you in responding to your customer service requests.

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons LOOP chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does LOOP share? Can you limit this sharing?
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes – to offer our products and services to you Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes – information about your transactions and experiences Yes No
For our affiliates’ everyday business purposes – information about your creditworthiness Yes Yes
For our affiliates to market to you Yes Yes
For nonaffiliates to market to you No We Don’t share


For further information please call us at 1.939.293.2764 or visit www.loopbankpr.com


Send email to privacy@loopbankpr.com . If you are a new customer, we can begin sharing your information 45 days from the date we send this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.

Who we are

Who is providing this notice?

LOOP and its affiliates or related entities.

What we do

How does LOOP protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We also maintain other physical, electronic, and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.

How does LOOP collect my personal information?

We collect your personal information, for example, when you

  • open an account or apply for a loan
  • make deposits or payments
  • use your debit or credit card

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • sharing for affiliates’ everyday business purposes— information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
  • State laws and individual companies may give you additional rights to limit sharing.

See below for more on your right under state law.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choice(s) will apply to everyone on your account – unless you tell us otherwise.



Companies related by common ownership or control. They can be financial and nonfinancial companies.


Companies not related by common ownership or control. They can be financial and nonfinancial companies. No, we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. LOOP does not share information with nonaffiliates or related entities. As a result, they cannot market to you.

Joint marketing

A formal agreement between non-affiliated financial companies that market financial products or services to you. Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Other important information

State laws – You may have other privacy protections under applicable state laws. To the extent these state laws apply, we will comply with them when we share information about you.

General Data Protection Regulation - The General Data Protection Regulation (GDPR) has been put together to protect the privacy and data of EU citizens. It replaces the Data Protection Directive 95/46/EC and aims to harmonize and broaden the reach of EU data protection law across Europe. Under GDPR you have the right to withdraw approval of our access to your Personal Data. LOOP has a Compliance Officer who is responsible for matters relating to privacy and data protection. This Compliance Officer can be reached at the following address: privacy@loopbankpr.com.

California Residents – Your state law requires financial institutions to obtain your consent prior to sharing information about you with non-affiliated parties. We do not share information with affiliated or non-affiliated parties. According to the California Online Privacy Protection Act (CalOPPA) we agree to the following: users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website. Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above. Users will be notified of any privacy policy changes. Users are able to change their personal information by emailing us at privacy@loopbankpr.com.

Vermont Residents – We do not share information we collect about you with non-affiliated third parties. We share information about your creditworthiness with our affiliates. If you want to limit this sharing you can contact us by sending an email to privacy@loopbankpr.com.

Nevada Residents – Pursuant to Nevada law, if you prefer not to receive marketing calls from us, you may be placed on our internal Do Not Call list by calling 1-787-274-1678. You may also contact the Bureau of Consumer Protection, Office of the Nevada Attorney General, 100 N. Carson, Carson City, Nevada 89701; phone number: 702-486-3132, http://ag.nv.gov.